Saturday, August 23, 2014

You Don't Know What You Don't Know

Do the best you can until you know better. Then when you know better, do better.
­~Maya Angelou

I will always remember one of the most confident novice teachers I have ever worked with (we’ll call her Christine).  During PLC meetings, Christine was always the first to offer a comment, and it was typically lengthy and full of detail.  Her colleagues were patient, but I sensed they were controlling a strong urge to roll their eyes and sigh --- here she goes, again.  Christine's confident attitude also permeated our post-observation conversations and most exchanges she had with her mentor.  But here’s the catch: she was not doing a good job with teaching.  From her perspective, she was delivering great lessons, but unfortunately, the students weren’t on board.  She didn’t notice, however, that her instruction was missing the mark.  Christine is a good example of the adage, “You don’t know what you don’t know.”

Although Christine is an extreme example, all novices go through a stage of blissfully blind ignorance, unaware of the multitude of factors influencing instruction.  Thirty years ago, Noel Birch* developed a model describing four stages of learning that has become known as “Gordon’s Ladder.”  With modification, the model can be a useful guide for thinking about how teachers’ move beyond the “not knowing what they’re not knowing” phase.  Here are the modified stages:

Stage 1:  Unconsciously Unskilled

We don’t know what we don’t know.  We are unskilled and unaware of it.  We see a version of this stage in the armchair expert.  No one is more certain about how to teach well than someone who has never had a class of their own students. This stage of being unconsciously unskilled, unfortunately, is a very comfortable stage, because, “Ignorance is bliss.” Although it seemed implausible to me and her mentor, Christine felt very happy with her teaching. 

Stage 2:  Consciously Unskilled

We know what we don’t know.  We somehow become aware of our shortcomings, and this recognition convinces us that we have much to learn.   In contrast to the earlier blissful stage, this stage can be overwhelming.  The teacher’s awareness of her own practice and its impact on students increases.  There may be some feelings of guilt for the effects of past practice.  The support of a coach or mentor makes a big difference in this stage.  For Christine, a lesson that was undeniably ineffective opened the door for Christine’s mentor to help her see what she needed to focus on, and she started making progress to being skilled, the next stage on the ladder.

Stage 3: Becoming Skilled

This phase is characterized by increasing competence.  We are trying the skills out, experimenting, practicing, and becoming more proficient.  The skills become easier.  As Christine worked to design instruction that was more student-centered, she noticed her students’ increased learning and she grew in confidence as a teacher.

Stage 4:  Consciously Skilled

This stage represents a competent, reflective practitioner.  The skill has become more automatic and can be explained to others.  A teacher in this stage makes a great coach or mentor, because she can examine her own practice, share it, and support others in their journey through the stages.  Because Christine’s mentor could accurately reflect on both her own and Christine’s practice, she was a valuable guide as Christine developed expertise.

An understanding of Gordon’s Ladder can be helpful as a mentor applies the GIR Mentoring Model when working with teachers.  The first three phases (modeling, recommending, and questioning) are most effective when considered in the context of the teacher’s skills and her awareness of that skill level.  For Christine, modeling wasn’t effective until she recognized she had room for improvement herself.  Until then, she had a “that’s not the way I would do it,” attitude as she watched, which only served to confirm her ineffective practices in her own mind.  Once she became consciously unskilled, modeling took on new importance, as did the recommendations, which were now more readily received.  Similarly, mentor’s questions that had previously been met with textbook answers took on new importance when Christine became conscious of what she did not know.  Considering teachers' level of consciousness of their skill can be a helpful guide as you use the GIR model.





This week, you might want to take a look at:

Video resources to raise awareness about effective teaching:

Are you working with teachers to create units?  This white paper provides an overview of Understanding by Design:


An article about creating a community of writers:


Ideas for igniting a sense of wonder with informational text:


This video highlights the value of small group work and partner talk – in this case for checking scientific data:





Friday, August 15, 2014

Coaching Great Teachers

The title of someone else’s blog post recently caught my attention:  “If You Thought I Was Perfect, You Weren’t Paying Attention.”  I thought of this sentiment in the context of coaching teachers who are already very good.  As it turns out, these very good teachers often seek out feedback that will make them even better – it’s probably that characteristic that made them so good in the first place.

So how do you coach a really good teacher?  A pre-observation conference is a good opportunity to have her tell you what she’s wondering about.  Then you can support her in an investigation.  What data should you each collect during the lesson?  Then ground your observations in specifics: what you see and hear.  Get right in the center of the learning.  Lean in to hear student conversations and student-teacher interactions.  Look closely at student work.  What does that work tell you about student understanding?  Be another set of eyes and ears, figuring out what learning is (and isn’t) happening. 

When you talk with the teacher afterward, ask good questions and listen hard to the answers.  The conversations that ensue will offer the opportunity for rich professional discourse.  Discussions that are grounded in insightful observation and careful analysis of student-teacher interactions are likely to be rich and meaningful for both you and the teacher you are coaching. 

As the school year gets underway, you’ll have the opportunity to work with effective teachers.  Although offering specific praise will be appreciated, telling a very good teacher how great the lesson was will not help her grow.  She doesn’t want you to tell her she’s perfect.  She wants you to be so insightful in your observations that you can figure out together how to make her teaching even better.  Growth is what she really wants, for both herself and her students. 


This week, you might want to take a look at:

Tips for helping teachers work together:


A video about establishing a positive classroom culture:


Ralph Fletcher shares his writing habits in this three-minute video. This might be a good conversation starter for a beginning-of-the-year discussion on establishing classroom routines:
                                                          


What’s an infographic and how can they encourage students’ writing across content areas?



Books for launching the school year (and ideas for using them):




That’s it for this week.  Happy Coaching!

Saturday, August 9, 2014

Seeing with New Eyes

“The real voyage of discovery consists not in seeking new landscapes, but in having new eyes.”
~Marcel Proust

As we head back to school, most of you are welcoming at least one new teacher to your building.  If you are mentoring a teacher, whether officially or unofficially, keeping the Gradual Increase of Responsibility Model in mind can support you in your work.  The model, pictured below, begins with high levels of support – just what a teacher needs when starting a new position.

Modeling, the most supportive move, provides a visual for expected practices.  Unfortunately, what could be a springboard for change can become a verification of current practice if the teacher takes an evaluative stance.  Instead, encourage objective noticing, which can allow the teacher to see with new eyes.

As humans, we have a tendency to jump to judgment, so it’s hard not to do so when observing another teacher.  However, evaluative comments tend to validate or even justify a teacher’s current practice, rather than opening her eyes to new possibilities.  To avoid evaluation, encourage your observer to be a noticer, taking careful notes of what is seen and heard.  Being specific and objective will take the learning deeper.  When you meet with the teacher beforehand to explain what she’ll see, encourage this kind of note-taking.  Then, after you’ve modeled, in the follow-up conversation, push for comments that reflect such specificity.

This week, after an observation, my colleague, said, “I noticed that you had smooth transitions.”  Although she used the language of noticing, this was, in reality, an evaluative statement that did little to enhance her understanding.  I pushed a bit.  “What was it that made the transitions smooth?”  After a thoughtful pause while she reviewed her notes, she said, “I noticed that you used student comments to transition from one part of the activity to another.”  Now there was a comment she could grow from! 

Pinning the reflective conference on observations that are objective and specific, rather than evaluative or general, is likely to reveal nuances of practice that enhance the learning experience.  The chart below provides some examples:

Evaluative Noticing
Objective Noticing
Your transitions were smooth



Your objective was clear.


Students were engaged.





You listened really well to your students.



Students did a great job of figuring out the criteria for an effective argument.


You did a good job of explaining terms.


The lesson was fun!



They really got it!



You did a good job of including your ELL students.


You used student language to move from one part of the activity to the next.

You asked students to put the objective into their own words.

You included learning experiences that used different modalities: a video, art, turn-and-talk, graphic organizers, and written text. 

You included the words students had said when you defined terms for the class.

Asking students to rank different arguments helped them figure out the criteria for themselves.

You used lots of synonyms when explaining terms. 

You used commercials from Nickelodeon that were targeted to young children.

You gave students lots of time to talk so they could construct meaning together.

You provided sentence stems to help your ELLs participate in the conversation.


During a debrief conference, if you hear comments that are vague or judgmental in nature, ask a probing question like, “What makes you say so?”  If necessary, illustrate the difference between the kinds of comments you’re hearing and the kind you think would be more helpful.  As the teacher you are supporting uses language that is focused, their learning will be sharpened and they’ll gain insights they can put into practice. 

Addendum:  These same principles apply to teachers’ comments about student work.  More food for thought!



This week, you might want to take a look at:

An article about mentoring new teachers:


27 Tips for mentoring new teachers:



This Pinterest board with resources for new teachers:



This video with ideas about helping kids develop a growth mindset:



Looking for the perfect first read-aloud of the year?  Visit this Pinterest board:



That's if for this week.  Happy Coaching!


Saturday, August 2, 2014

What's in a Name?

The beginning of the school year is quickly approaching, and teachers everywhere are reviewing class lists, making name plates for desks, and labeling folders and cubbies with students’ given name.  Kindergarten teachers, as they plan those important first weeks of school, often include activities to help students recognize both their own and their classmates’ names in print.  Why this focus on names?

The most identifying word any person has is his name.  Names are important to our sense of self.  Names are linked to identities and identities to self-worth.  Our names are gifted to us by our parents (sometimes reinvented by ourselves or others).  Names are who we are and who we wish to be recognized as. 

Because a name is so personal, there’s a lot of power in using it, and how we use it makes a difference.  We’ve all heard someone say that, when they were a child, if their parent used their full name (first, middle, last), they knew they were in trouble!  When we use a person’s name in conversation, it can also send a gentler message.  Including their name subtly says, “You are an important individual to me.” Using that personal label in a coaching conversation can say, “I care about you and your work.”

 I’ve noticed that when we use a name while coaching makes a difference in the emotion that is stirred and the way our comments are received.  The simple difference of where we place a person’s name in a sentence (written or spoken) changes the emotional impact.

Placing a name at the beginning of a sentence feels like a call for the person’s attention.  It has undertones of demand (“Vicki, I’m wondering if you’ve thought about……”).  If we embed the name in the sentence, or end the sentence with their name, there’s a certain softness to it.  (I’m wondering, Vicki, if you’ve thought about….)  It feels different, somehow, like we are connecting with that individual at a personal level.  The placement of the name can shift the tone: from, “I’m getting your attention,” to “I am noticing and naming you as a person.”

If you’re thinking I’m getting pretty picky here – well, I am.  Words matter.  A lot.  And they are the primary tool of the coach, so it behooves us to use them well.
Language plays a huge role in coaching, and how that language is received makes the difference in coaching’s effectiveness.  Hayakawa , in his book, Language in Thought and Action, said, “To be concerned with the relation between words and what they stand for in the hearer’s thoughts and emotions is to approach the study of language as both an intellectual and a moral discipline.”  Effective coaching benefits from a careful study of language. 

A name is a personal thing.  Let’s be thoughtful about how we use it.


This week, you might want to take a look at:

The great video: “What Do Teachers Make,” a wonderful way to start the year with inspiration (even if you’ve seen it before, it’s worth watching):



Ideas for beginning-of-the-year readers’ workshops:



A video about setting the tone in the classroom from day 1:




First 20 days of writing workshop from Hamilton County, Tennessee:



An article about peers helping peers using technology during the first days of school:



That's it for this week.  Happy Coaching!


Saturday, July 26, 2014

The Power of “Yet”

Do you know about the power of the simple word, yet?  This word is powerful because it is full of potential!  Consider these comments:


       *   “The classroom climate isn’t yet what it needs to be.” 

      *  “Your questioning strategies don’t require enough higher-level thinking yet.” 

When we tack the word yet onto a sentence, we are saying, “I know you can do this!  You will get there soon!”

As coaches, we do a disservice to teachers if we only acknowledge the things they are doing well.  Growing and learning require risk, and as teachers take risks, they will make mistakes and experience occasional failure.  Yet allows for negative feedback while also showing confidence that they will get there! 

Yet helps to create what Carol Dweck has called a growth mindset.*   Those with a growth mindset are willing to work through difficulties because they feel that, with effort, they will achieve success.  Honest feedback, coupled with faith that continued work will make a difference, creates progress and improvement.   With a growth mindset, teachers see success as within their control, recognizing that focused practice will make a difference.  They have attitudes that are more positive and have more confidence in difficult situations.

Teachers can handle – and actually benefit from – feedback that focuses on areas where they need growth.  Adding the word yet softens the critique and opens the door for a recommendation to be well-received.  The cumulative effect of working through difficulties is long-term success.  The power of yet suggests improvement and mastery.  Using this little word can make a big difference in your work with teachers!

* Dweck, C.S. (2006). Mindset. New York: Random House.

This week, you might want to take a look at:

This interview with Charlotte Danielson (author of Framework for Teaching) about teaching with the CCSS:


Got a family vacation planned as we wrap up the summer months?  Check out this list of the best audio books for long family car rides (they also make great read-alouds!):



Still looking for a good teacher book for summer reading?  Check out this list:



This video about the power of common language (click the second link):



App Smashing” ideas to combine the power of multiple apps in lessons:


Combining Shakespeare and Technology?  Watch this YouTube video, “Remixing Shakespeare”:




That’s it for this week!

Saturday, July 19, 2014

Getting Motivated!

Some of the most well-worn books on my shelf are about coaching.  Cognitive Coaching, Talk About Teaching, Student Centered Coaching, and Sit and Get Won’t Grow Dendrites have all been helpful in my work.  But sometimes, a non-education book illuminates new insights about coaching.  Drive, by Daniel Pink, did that for me. 

In Drive, Pink describes his findings about motivation.  He learned that external motivation (pay, prizes, etc.) actually inhibits success on cognitively difficult tasks.  Pink makes the case that internal motivation is needed for success on work that requires creativity or higher-level thinking.  Employees tasked with such work are motivated by autonomy, purpose, and mastery.  They do best when they have some choice over their activities, tasks that directly connect to their world, and opportunities for success.  I like to think of these elements as the motivational C’s:  control, choice, challenge, connection, and construction of meaning. 

Giving the teacher control in coaching means, first and foremost, she determines whether she will participate in the coaching process.  At some schools that’s non-negotiable.  There’s an all-in policy, meaning everyone participates in coaching cycles at some point during the year (yay!), or sometimes the principal specifies that a teacher will be coached, possibly as part of an evaluation process (boo!).  Control can also be offered by opening up the whens and wheres.  When will you meet?  When will you observe?  Where will you meet?  What other classrooms would she like to observe? 

Choice goes along with control.  Let the teacher choose the focus for coaching.  Will it be writer’s workshop, annotation, or cognitively-guided instruction?  Will you create units together?  Revise lessons?  Focus on assessment?  The more choice the teacher has in the coaching process, the more motivated she will be and the more likely her instruction will change.

Creating an appropriate level of challenge is where the GIR Coaching Model comes in.  The amount of support you provide changes the challenge of the task.  If you keep recommending when your colleague needs you to thoughtfully question her practice and push her thinking, the challenge is low and thus the motivation is low.  However, recommending a specific strategy could provide just the right level of challenge if she is ready to try something that isn’t in her instructional repertoire.

Connection is built into coaching work.  In contrast to the hit-and-miss nature of whole group professional development, where some teachers will be able to immediately apply the learning to the classroom and others won’t, coaching should always have a direct connection to what is currently happening in that teacher’s class.  Giving the teacher choice and control within the coaching scenario further enhances connections to her day-to-day experiences. 

The final C is construction of meaning.  Constructivism argues that humans generate understanding through interactions between their experiences and their ideas.  Coaching creates opportunities for those interactions, as you and the teacher reflect together on teaching.   

Reading Daniel Pink’s ideas about motivation helped me make connections between what I knew about student motivation and what I’d experienced with teachers.  Whether in the classroom or in a coaching conference, I’ve found success as I’ve kept these 5 Cs in mind.

This week, you might want to take a look at:

This video about classroom that are over-decorated and over-stimulating:



How summer and a personal writing notebook changed this teacher’s life:



And yet another summer reading list of professional books for teachers:



This blog about the effective vertical team meetings:


In this video presentation, Arne Duncan talks about the importance of offering leadership opportunities to classroom teachers:

http://vimeo.com/98670258


That’s it for this week.  Happy Summer!

Saturday, July 12, 2014

Facilitating Decisions by Consensus

Many instructional coaches play the role of facilitator.  A facilitator, by definition, is one who helps to bring about an outcome by providing indirect assistance.  In other words, they don’t do it themselves, but they help to make it happen.  One of the things facilitators enable is the making of collaborative instructional decisions.  Although some decisions are appropriately made by the principal after consulting with others, most instructional decisions are enriched through a consensus-building process.   

Decisions made by consensus are not a winner-takes-all approach.  Consensus is not a voting-based method with two or more discrete solutions proposed and each individual siding with one or another of those solutions.  Rather, consensus-building involves bringing together the best of all ideas in a solution that all can endorse. 

Consensus decision-making seeks to avoid winners and losers by creating agreement among all participants.  The outcome of consensus is a result that is acceptable to all involved, a decision that is a satisfactory resolution even if it isn’t the favorite of every individual.  Consensus can be reached only if each person feels their opinions and concerns have been adequately heard and addressed.  And that is the role of the facilitator. 

A facilitator creates or guides the creation of processes that will lead to a collaborative solution.  What steps need to be taken in order to generate a successful outcome?  Who needs to be involved?  How will the relevant information be sought and shared?  Both the facilitator and the involved stakeholders should consider these questions. 

A facilitator creates norms, both spoken and unspoken, for how group members listen to one another.  She encourages open-mindedness and ensures that although ideas may conflict, discourse is not aggressive; proposals can be challenged without hostility.  In well-facilitated conversations, differing ideas stimulate creative solutions rather than being confrontation.   A facilitator calls out the “silent somebodies,” ensuring that a few opinionated individuals don’t dominate the conversation.  An important role of the facilitator in consensus decision-making is to ensure that pertinent information is shared and that all opinions and the rationale behind them are understood by the group. 

Making decisions by consensus may feel like a roller-coaster ride!  The process is full of ups and downs; It is difficult and time-consuming, but worth the effort!  Decisions reached by consensus reflect the best thinking of the group.  Such proposals better address all potential concerns.  Consensus decisions are usually better implemented than those made by vote or unilateral decision, because having as much agreement as possible sets the stage for cooperation.  Importantly, reaching consensus decisions can enhance group dynamics, fostering greater cohesion and interpersonal connections. 

When I’ve facilitated decisions by consensus, I’ve often been happily surprised by the outcome, which I knew was a better decision than I could have made on my own.  For example, when facilitating a textbook selection committee, I helped that group build criteria by which possible selections would be judged.  Then, we created processes that enabled groups to apply these criteria.  When facilitating a group making formative assessment decisions, I brought some assessments to the table and encouraged others to do the same. Then, I enabled brainstorming that further enlarged the pool of ideas before they narrowed the list to those that could be used for documenting the RtI process.

Although your curriculum expertise will play a role when you are facilitating decisions by consensus, more important will be your skill in creating a comfortable climate, your expertise as a listener, and your ability to support the evaluation and synthesis of disparate ideas.  As you consider the outcomes of consensus-building experiences, you might find it to be some of the most fulfilling work you do as an instructional facilitator. 






This week, you might want to take a look at:

A video showing interdisciplinary learning through collaborative teams:



Use collaboration time effectively to create flipped classrooms:

http://www.districtadministration.com/article/maximizing-plc-time-flip-your-class


A video that shows Data Carousels in action:



A survey you can share with teams to help them self-assess their collaborative work:



Bookcover creator, an interactive online tool from readwritethink (includes lessons for using this tool):

http://www.readwritethink.org/classroom-resources/student-interactives/book-cover-creator-30058.html


Middle and high school teachers are invited to submit works of creative nonfiction.  One winner will receive a $5,000 cash prize along with travel and lodging to attend the Norman Mailer Center's Annual Gala in New York City during the fall of 2014. Submissions are due by noon CST, Wednesday, July 23.  Find out more at: