Saturday, August 22, 2020

Look into My Eyes


A teacher friend recently talked to me about the challenges of teaching with a mask on. Before school started, he said he hadn’t had a mask on for longer than a quick run into the grocery store. Now he was talking loudly and expressively and wearing the mask for hours!  It was a big adjustment, and he was often out of breath. After getting the right mask and building his stamina, he’s finding his stride. But being a mask-wearing teacher is hard work!  As it turns out, coaching a mask-wearing teacher has its challenges, too.

Coaching is profoundly relational work. We “read” a teacher’s needs by attending to their words, their body language, and their facial expressions. And there’s the rub!  With a mask on, 2/3 of the face is hidden!  We can’t see whether the corners of the mouth turn up or down. It’s harder to read a teacher’s mood and response. Thankfully, however, “the eyes are the windows to the soul.”

Research psychologists have found evidence that this old proverb is true.  The eyes can illuminate emotions, conveying what is invisible behind the mask.  For example, narrowed eyes might be related to skepticism or suspicion, whereas wide-open eyes could be curiosity or awe. Blinking fast may be a sign of stress. Lowering the eyelids shows discomfort.  Large pupils indicate happiness – you like what you see!  Raised eyebrows could be curiosity or surprise.  These clues in the eyes can help us decide whether to elaborate, celebrate, or change courses in a coaching conversation.

The direction of eye gaze also gives clues. Some research suggests that looking up and to the left is a reflective glance – the teacher may be accessing visual recall of a situation. I know that’s my remembering spot!  Up and to the right is visual creation, indicating planning or forecasting.  More horizontal glances could indicate recall and rehearsal of sounds. Downward glances might indicate that someone is accessing emotional memory or engaging in internal dialogue. Overall, you can think about glances to the right as remembering and glances to the left as constructing. Paying attention to these clues helps me respond patiently to the inner work a teacher is doing while we talk.

For now, while most of a colleagues’ face is covered, we can attend to the subtle clues in their mind’s “windows,”  Even when you can’t see a nose wrinkled in confusion or a mouth open in surprise, you can get a lot of coaching cues about someone’s mental state or their reaction to your ideas when you look into their eyes.

This week, you might want to take a look at:

A test on your ability to distinguish emotions from the eyes: 


Why self-care is so important for educators – and how to do it:



Reader response activities as background for conferring:



A podcost on creating your coaching personality:



Preparing for the new version of school:


That’s it for this week.  Happy coaching!

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