Friday, April 3, 2020

Just Ask

Dear Coaches,

In recent weeks, I’ve struggled to know how to help educators. Most are overworked and overwhelmed, struggling to do new things in a new context. If you are a coach or someone else who wants to play a supportive role for educators right now, you, like me, might be wondering what to do that won’t feel intrusive and burdensome.  You want to do something truly helpful, but you’re not sure what that is.

Unfortunately, there is not a prescription right now for how to help. I cannot say to you, “If you do X, it will make things better.”  The need may be different for each educator, so we must take a flexible approach to support.

At all times, an important attribute of teaching and coaching is responsiveness.  Responsive educators are the ones that pay attention. They reinvent and adapt to the worlds and lived experiences of those they serve. They build on the resources that learners bring to the table and consider context. 

Our current reality is frequently referred to as “unprecedented.” There isn’t a track record for how to teach and coach now. To figure out how to navigate this space, we could ask a simple question:

What are you wondering about right now?

Think about the right venue for asking that question: a group message? an individual text? an email? It’s a short question, so it won’t overwhelm. Maybe only a few will respond. My guess is that, even those who don’t respond will be prompted to reflect because of the question.  And for those who do respond, reading their wonderings and questions will provide insight about how you can support.  Teachers’ questions will tell us what they are troubled by and what they need help with. That is the beginning.  We can’t know what to do until we know where they are.

Perhaps an obvious way to know what to do is to ask. As with all queries, it’s important to frame the question in a way that prompts a thoughtful pause. You might try:

What is missing for you right now?

This question feels accessible. It could open a conversation about knowledge or resources that would be helpful.  More directly, you could ask:

What would supportive coaching for you look like right now?

This question is a bit heavier, asking the teacher to come up with the solution.  Maybe only a few will respond, but for those who do, you can provide targeted support. 

As we work our way through the current reality, it will also be important to pause along the way and consolidate the insights we are gaining.  We can encourage this stance by asking questions such as:

What are you understanding?
What are you learning?

Teachers’ responses to these questions could be compiled and shared to benefit and encourage others.

As you gather information from teachers, you can make professional decisions about how to best support them.  You will be armed with greater understanding about their current needs. You will be more responsive.

Teaching and coaching must always be dynamically adapted and reinvented to match learners and contexts. We are all learners right now in a brand-new context.  Asking questions can ensure that the support we offer is responsive to felt needs.  The questions listed above might be helpful at any time, but they have increased importance as we strive to coach during times of uncertainty.

If you, or the teachers you work with, are juggling the jobs of educator and home-school teacher for your own little ones; if you are working remotely but connecting with loved ones far away who are fearful; if you are trying to find a new rhythm for the tasks and time in your day, let’s keep things simple right now.  When we ask about the support that is needed, we are more likely to be truly responsive, rather than reactive, in the current situation. 

If you have the mind-space for it, you might also ask yourself the questions above. Reflection can bring insight, and hopefully with it, a measure of peace for you.  That is my hope for you, my coaching friends, at this difficult time.

This week, you might want to take a look at:

Resources for coaching during current challenges:




Reassuring children during the pandemic:



Learning about multiple perspectives through picture books (important social-emotional learning):



Don’t steal a teacher’s learning opportunity:



Scroll down for tips on preventing loneliness during physical distancing:


That’s it for this week!

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